Who we are

Our website address is: https://tdfmedia.com.

My contact details

I respect the EU’s General Data Protection Regulations (GDPR) implemented in the UK in 2018.

My own view on your privacy. 

I place a strong emphasis on my commitment to keeping your personal and business information safe.  It’s a basic principle of respect.  All of my customers usually fall into the B2B sector, meaning that I keep almost no personal information beyond their name.  I never pass on information to third parties, unless required to do so by law.

How I collect information on tdfmedia.com

I use a contact form on this site to enable you to contact me.

The form requests your name and email address so that I can respond to your enquiry.

My website uses Google Analytics and Google Signals, which collects anonymous information about use of the site.   This allows me to monitor the site’s performance.

The type of personal information we collect

We currently collect and process the following information:

If you contact via my website or telephone:

(not all of this information may be collected).

If we do business together:

I may retain additional information you provide necessary to provide my services, such as accounts information.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: admin @ tdfmedia.co.uk 

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

All information you supply is stored virtually. 

When you contact me through my website, the information is stored in my email software – Outlook (Office 365).  Any follow up email correspondence is transmitted and stored on servers at Microsoft.

I don’t currently operate a newsletter or mailing list for this website.  Any changes to this will appear here in the future.

I manage my business using a CRM (Nimble), where I may store information about any contact between us.

If you request a quote or we do business together, this is processed through accounts software (Kashflow).  In order to process invoices and tax relevant information, this data may be kept for 7 years.

If you call me by phone then your contact information may be stored by me. 

Information is kept only as long as is necessary.  As a sole trader, I am the only person with access to any information collected.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at  admin @ tdfmedia.co.uk or 0113 328 0845 if you wish to make a request.

Policy Changes.

This policy may change from time to time as required.  This document will be updated to reflect those changes.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin @ tdfmedia.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk